At MemoHoney Wellness, we work hard to get your order to you as quickly and reliably as possible. Please review the information below to understand what to expect when you place an order through our affiliate partners.
Processing Time
All orders are processed within 1–3 business days (Monday through Friday, excluding US federal holidays) after payment is confirmed. During peak periods — such as major sales events or holidays — processing may take up to 5 business days. You will receive an email confirmation when your order has been shipped, along with any available tracking information.
Shipping Methods & Rates
Standard Shipping
Standard shipping is available for all orders within the contiguous United States. Shipping costs, if applicable, are calculated at checkout based on your location and order size. Orders that qualify for free shipping will have this clearly indicated at checkout.
Expedited Shipping
Expedited shipping options may be available at checkout for an additional fee. Expedited orders placed before 12:00 PM Eastern Time on business days will generally be processed the same day.
Free Shipping
Free standard shipping is included with the following packages:
- 3-Bottle Supply (90-day supply)
- 6-Bottle Supply (180-day supply)
Free shipping applies to orders shipped within the contiguous United States. Hawaii, Alaska, and US territories may be subject to additional shipping charges.
Estimated Delivery Times
Estimated delivery times after shipment (within the contiguous US):
- Standard Shipping: 5–8 business days
- Expedited Shipping: 2–3 business days
- Priority Overnight: 1 business day (where available)
Please note that delivery estimates are approximations and are not guaranteed. Carrier delays, weather events, and other factors outside our control may affect delivery times.
International Shipping
At this time, shipping availability and costs for international orders (outside the United States) depend on the affiliate partner through whom you place your order. Please refer to the specific product page or checkout for international shipping options and fees. Import duties, taxes, and customs fees imposed by the destination country are the responsibility of the customer.
Tracking Your Order
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your package. You can use this tracking number on the carrier's website to monitor your delivery status. Please allow up to 24 hours for tracking information to become active after receiving your shipping confirmation.
Lost or Delayed Packages
If your package appears to be significantly delayed beyond the estimated delivery window, or if your tracking status shows "delivered" but you have not received your order, please:
- Check with neighbors and other household members
- Look in any secure areas, mailboxes, or package lockers at your property
- Wait an additional 1–2 business days, as carriers sometimes update tracking before final delivery
- Contact your local post office or delivery carrier directly
If your package has not arrived after these steps, please contact our customer support team at support@memohoney.com with your order number and we will do our best to assist you.
Incorrect Shipping Address
Please ensure your shipping address is complete and accurate before placing your order. We are unable to reroute packages after they have been shipped. If you realize you have entered an incorrect address, please contact us immediately at support@memohoney.com. We will make every effort to correct the issue before shipment, but we cannot guarantee address changes once an order has been processed.
Contact Information
For any shipping-related questions, please contact our customer support team: